Terms & Conditions

Terms & Conditions


Welcome to www.olxdemo.com ("olxdemo / Site"). These are the terms and conditions governing your use of the Site ("herein after referred to as Acceptable Use Policy "AUP"). By accessing olxdemo either through the website or any other electronic device, you acknowledge, accept and agree to the following terms of the AUP, which are designed to make sure that olxdemo works for everyone. This AUP is effective from the time you log in to olxdemo. By accepting this AUP, you are also accepting and agreeing to be bound by the Privacy Policy and the Listing Policy.

  1. Using olxdemo.

    You agree and understand that www.olxdemo.com is an internet enabled electronic platform that facilitates communication for the purposes of advertising and distributing information pertaining to goods and/ or services. You further agree and understand that we do not endorse, market or promote any of the listings, postings or information, nor do we at any point in time come into possession of or engage in the distribution of any of the goods and/ or services, you have posted, listed or provided information about on our site. While interacting with other users on our site, with respect to any listing, posting or information we strongly encourage you to exercise reasonable diligence as you would in traditional off line channels and practice judgment and common sense before committing to or complete intended sale, purchase of any goods or services or exchange of information. We recommend that you read our Safety tips before doing any activity on our site.

    While making use of olxdemo classifieds and other services such as the discussion forums, comments and feedback and other services interalia, you will post in the appropriate category or area and you agree that your use of the Site shall be strictly governed by this AUP including the policy for listing of your Classified which shall not violate the prohibited and restricted items policy (herein after referred to as the Listing Policy.) (Listing Policy) The listing policy shall be read as part of this AUP and is incorporated in this AUP by way of reference:

    • "Your Information" is defined as any information you provide to us or other users of the Site during the registration, posting, listing or replying process of classifieds, in the feedback area (if any), through the discussion forums or in the course of using any other feature of the Services. You agree that you are the lawful owner having all rights, title and interest in your information, and further agree that you are solely responsible and accountable for Your Information and that we act as a mere platform for your online distribution and publication of Your Information.

    • You agree that your listing, posting and / or Information :
      1. shall “not be fraudulent, misrepresent, mislead or pertain to the sale of any illegal, counterfeit, stolen goods and / or services
      2. shall not pertain to good , services of which you are not the lawful owner or you do not have the authority or consent to 'list' which do not belong to you or you do not have the authority for.
      3. shall not infringe any intellectual property, trade secret, or other proprietary right or rights of publicity or privacy of any third party.
      4. shall not consist of material that is an expression of bigotry, racism or hatred based on age, gender, race, religion, caste, class, lifestyle preference, and nationality and / or is in the nature of being derogatory, slanderous to any third party.
      5. shall not be obscene, contain pornography or contain “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986.
      6. shall not distribute or contain spam, multiple / chain letters, or pyramid schemes in any of its forms.
      7. shall not distribute viruses or any other technologies that may harm olxdemo or the interests or property of olxdemo users or impose an unreasonable load on the infrastructure or interfere with the proper working of olxdemo.
      8. shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any goods and services, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
      9. shall not be placed in a wrong category or in an incorrect area of the site.
      10. shall not be placed in any other olxdemo site except on the site that relates to the city in which you are located.
      11. shall not list or post or pertain to information that is either prohibited or restricted under the laws of the Republic of India and such listing, posting or information shall not violate olxdemo's Listing Policy.
      12. You consent to receive communications by email, call or by such other mode of communication, electronic or otherwise related to the services provided through the website.
    • You agree that your listing, posting and / or Information:if you use the Site by registering on the Site, you are responsible for maintaining the confidentiality of your User ID, password, email address and for restricting access to your computer, computer system, computer network and your olxdemo account, and you are responsible for all activities that occur under your User ID and password. If you access the Site using any electronic device other than by registration on the Site, the AUP remains applicable to you in the same manner as if you are a registered user on the Site.

  2. Eligibility

    Use of www.olxdemo.com,either by registration or by any other means, is available only to persons, who are Citizens of the Republic of India, who are 18 yrs of age and above and persons who can enter into a legally binding contract, and or are not barred by any law for the time being in force. If you access olxdemo, either by registration on the Site or by any other means, not as an individual but on behalf of a legal entity, you represent that you are fully authorized to do so and the listing, posting or information placed on the site on behalf of the legal entity is your responsibility and you agree to be accountable for the same to other users of the Site.

  3. Abuse of olxdemo

    You agree to inform us if you come across any listing or posting that is offensive or violates our listing policy or infringes any intellectual property rights by clicking on the following link [email protected]m to enable us to keep the site working efficiently and in a safe manner. We reserve the right to take down any posting, listing or information and or limit or terminate our services and further take all reasonable technical and legal steps to prevent the misuse of the Site in keeping with the letter and spirit of this AUP and the listing policy. In the event you encounter any problems with the use of our site or services you are requested to report the problem by clicking on this link [email protected]

  4. Violations by User

    You agree that in the event your listing, posting or your information violates any provision of this AUP or the listing policy, we shall have the right to terminate and or suspend your membership of the Site and refuse to provide you or any person acting on your behalf, access to the Site.

  5. Content

    The Site contains content which includes Your Information, olxdemo's information and information from other users. You agree not to copy, modify, or distribute such content (other than Your Information), olxdemo's copyrights or trademarks. When you give us any content as part of Your Information, you are granting us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right and license to use, reproduce, , publish, translate, distribute, perform and display such content (in whole or part) worldwide through the Site as well as on any of our affiliates or partners websites, publications and mobile platform. We need these rights with respect to the content in Your Information in order to host and display your content. If you believe that there is a violation, please notify us by clicking here [email protected]

    We reserve the right to remove any such content where we have grounds for suspecting the violation of these terms and our Listing Policy or of any party's rights

  6. Liability

    You agree not to hold www.olxdemo.com or any of its officers, employees, agents responsible or accountable for any of your listing, postings or information and nor shall we, our officers, employees or agents be liable for any misuse, illegal activity or third party content as most postings, listings or information are generated by various users directly and we do not have any role in the creation, publication or distribution of the posting, listing or information, nor are we in a position to have editorial control over the substance or content contained in the listings, postings, or information, save and except to the extent provided in sec 3 above.

    You understand and agree that we do not guarantee the accuracy or legitimacy of any listing, posting, information by other users. You further agree that we are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of the site or as a result of any sale, purchase of goods and services with other users of the site. We also cannot guarantee continuous or secure access to our Services. Accordingly, to the extent legally permitted we exclude all implied warranties, of merchantability, fitness or quality of the Site and our services.

  7. Personal Information

    By using olxdemo, you agree to the collection, transfer, storage and use of any personal information provided by you on the Site by olxdemo India Private Limited. The data is stored and controlled on servers located in Mumbai, India as further described in our Privacy Policy. By submitting your resume with your replies, you give permission to olxdemo to publicly display your resume which can be freely accessed by anyone. You also agree to receive marketing communications from us unless you specifically indicate otherwise in writing to us through [email protected] You may send questions about this policy to [email protected]

    You agree that olxdemo may use information shared by you to provide customer services and to understand if any other services or advertisement listed on olxdemo website may interest you.

    You agree that, we may share personally identifiable data of any individual to our agents or recruiters or Affiliates defined as any person directly or indirectly controlling, controlled by, or under direct or indirect common control with, olxdemo, including its subsidiaries and associate companies.

  8. General

    We may update this AUP or the listing policy at any time and may notify you of such updates via a post on the boards and /or through email communications. The modified AUP and /or Listing Policy shall come into effect either at the time you place your next posting, listing or information on the Site or after a period of 30 days from the date of the update, whichever is sooner. If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with another company, but this AUP shall continue to apply.

  9. Third Party Content and Services

    olxdemo may provide, on its site, links to sites operated by other entities. If the user decides to view this site, they shall do so at their own risk, subject to that site’s terms and conditions of use and privacy policy that may be different from those of this site. It is the user’s responsibility to take all protective measures to guard against viruses or other destructive elements they may encounter on these sites. olxdemo makes no warranty or representation regarding, and do not endorse any linked website or the information appearing thereon or any of the products or services described thereon.

    Further, user’s interactions with organizations and/or individuals found on or through the service, including payment and delivery of goods and services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between the user and such organization and/or individual. The user should make whatever investigation they feel necessary or appropriate before proceeding with any offline or online transaction with any of these third parties.

  10. Indemnity

    The User should agree to indemnify and hold olxdemo, its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees, harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of content submitted by the user, users use of the service, violation of the TOU, breach by the user of any of the representations and warranties herein, or user’s violation of any rights of another.

  11. Governing Law & Jurisdiction

    This AUP and the Listing Policy shall be governed and construed in accordance with the laws of the Republic of India and the courts at Mumbai shall have exclusive jurisdiction on all matters and disputes arising out of and relating to the Site.

  12. Make an Offer/Buy Now Terms

    olxdemo Assurance for Buyers

    1. You should "Make an Offer" of the amount which you wish to pay for the prodcut
    2. Once your offer is accepted, you can make the payment online.
    3. The listed item will be delivered to you by our logistics partner, and only after the delivery, payment will be released to seller.

    The BUY NOW purchase option enables a quick sale and implies that you agree to buy the product at the listed price. We will facilitate the payment directly and notify the seller. Once the payment has been made, we will schedule and complete the delivery. If you wish to negotiate, please choose 'Make an Offer' purchase option.

    Convenience fee

    For buyers:

    The fees applicable depend on the city, weight, category and price of the item you are purchasing. Click here to understand the specific charges that may apply.

    There is a penalty of Rs. 200 for any cancellation initiated by the buyer after payment is made.

    For sellers:

    The fees applicable fees depend on the city, weight, category and price of the item you are selling. Click here to understand the specific charges that may apply.

    Promotional Discount

    For buyers:

    A promotional discount may apply depending on the city, weight, category and price of the item you are buying. Click here to calculate the exact discount applicable..

    For sellers:

    A promotional discount may apply depending on the city, weight, category and price of the item you are selling. Click here to calculate the exact discount applicable.

    Note: olxdemo reserves the right to change the fee & discounts any time without prior intimation.

    Please be informed that there is a penalty of Rs. 200 for any cancellation initiated by the Buyer after payment is made

    Mobile Buy Back Guarantee:

    1. Guaranteed buy back is applicable only for Mobile phones.
    2. Guaranteed buy back is applicable when a user transact online and pay via olxdemo doorstep service and / or Self pick-up flow.
    3. Guaranteed buy back is only available in select cities only : Bangalore, Delhi NCR, Mumbai, Hyderabad and Pune.
    4. The above offering is not applicable for users who transact offline.
    5. Guaranteed buy back is applicable for a select period . User needs to avail the offer on or before 30th Oct'2017.
    6. Guaranteed buy back is applicable on select smartphone brands only - Apple, Samsung, Xiaomi, Motorola, One plus, Oppo, vivo. The offer is not applicable on feature phones.
    7. Regular Doorstep / Self pickup charges are applicable for the transaction.
    8. olxdemo doesn't certify the product purchased online.
    9. Guaranteed buy back prices will vary basis time, condition of the phone. User needs to check the latest pricing
    10. olxdemo has the right to tweak or Withdraw or stop the offerin

    Delivery Terms

    1. olxdemo provides only delivery and not installation/dismantling of the item.
    2. At the time of delivery, we encourage buyers to open the packaging and validate the condition as well as specifications of the item as per the AD before accepting the delivery. Once accepted, the item cannot be returned or replaced. Not applicable for Inter City transactions.
    3. Any delivery related issues brought to our notice after signing Proof of Delivery (POD) or beyond 3 working days will not be entertained and olxdemo or its logistics partner will not be accountable.
    4. olxdemo does not take any responsibility for the quality of the item being delivered unless it’s a transit damage. We encourage buyers to ensure the quality/functionality aspect of the item while making an offer.
    5. Maximum 3 delivery attempts will be made by us, post which the order will be auto-cancelled. Also rescheduling on request of buyer/seller can be done for total 5 days failing which the order will be auto-cancelled.
    6. If the buyer refuses to accept the item after it is being picked up from the seller, it will be returned back to the seller.
    7. Once a return has been initiated, olxdemo will attempt to schedule the delivery of the product back to the seller within 5-7 days. However, if the seller is unreachable beyond this time, the transaction stands canceled and the seller will lose claim to the product. If the seller chooses to use olxdemo storage facility beyond 7 days then a charge of Rs.99/- per day will be applicable
    8. olxdemo does not take additional responsibility of picking up any product that is not mentioned in the AD.
    9. Open box delivery is not applicable for orders from a different city.
    10. Pick-up and Delivery will be facilitated by our logistics partner.
    11. olxdemo reserves the right to refuse facilitating the transaction.
    12. Ad with multiple inventory count would be marked as sold once the available inventory becomes zero.
    13. olxdemo does not encourage tipping to the logistics team.
    14. Any additional charges for usage of lift/elevator while transporting the product will have to be undertaken by the buyer/seller.
    15. Any charges levied by society for pick up or delivery of goods will have to be borne by the Seller / Buyer.
    16. Provision of Doorstep service is dependent on the availability of the lift that can accommodate the goods to be picked up/ dropped or otherwise up to 6th floor of the building (including podium parking).
    17. Goods will be delivered up to the ground floor, in case of staircase space being insufficient for movement of goods. Also, in case of passage/road leading to the location being narrow/not accessible for vehicular movement, goods will be picked up from/delivered to the closest point.
    18. For a single ad containing multiple items, additional convenience fee will be charged based on the weight type of every additional product.
    19. Failure of cash on delivery (COD) payments after the items are delivered will involve disciplinary or judiciary actions as necessary.
    20. Heavy items that require additional manpower over 2 people for pick up or delivery, will be charged extra at Rs. 100/- per person.

  13. olxdemo Storage and Shipment Service:
    1. Storage facility if opted, will be provided through our logistic partner for a period of 2 weeks from the date of collection of item from the seller.
    2. Logistics partner will be reminding the Seller at the end of 1 week to lower down the cost of product listed at the site.
    3. If the product listed on the website is not sold within 2 weeks time, same will be returned back to the Seller at the same address from where it was picked.
    4. olxdemo representative might take images of Seller's product during pickup. The same will depict the condition of product during pickup and might be used to update the Sellers Ad later on.
    5. The storage facility is available only for individuals and not for dealers.
    6. If seller opts for ‘Sell for me’, the following terms apply along with the above mentioned points:
      • olxdemo will post ad on behalf of the seller based on information and images collected at seller’s place.
      • The item will be made available for display to the potential buyers.
    7. If seller opts for ‘Self Shipping’, the following terms apply along with the above mentioned points:
      • If you do not provide the accurate trackable shipment details then olxdemo holds the right to cancel the transaction at any point.
  14. Cost per reply terms:
    1. You have to declare the amount you are willing to pay per reply or per view (PPR or PPV) and total number of expected replies. You must pre-pay the full amount for this classified ad to go live. If you are not satisfied with the service, you can always withdraw any unused balance to your Paytm wallet. Once the amount is withdrawn, the ad is either deleted or downgraded to a free ad.
    2. Only the first chat initiated by a user is considered as a reply. We actively remove spam communication from our system and you will not be charged for any spam messages.
    3. Any views generated on your View Ad Page from the premium ad are considered as a view. Views sent from any other source are not charged.
    4. Any unused amount can be withdrawn into your Paytm account as per request.
  15. olxdemo Exchange:
    1. You agree that non working or defective phone in exchange is not acceptable. olxdemo shall have the sole right to make a decision with respect to acceptance/ rejection of an old phone in exchange which shall be final and binding.
  16. No Guarantee of Business:
    1. olxdemo does not guarantee business from the leads generated. olxdemo shall not be responsible or liable at all to the Advertiser if no business or business leads are generated for the Advertiser through premium ads on the Website. Advertiser understands that olxdemo’s only obligation is to place the premium ads on the Website in the manner provided for in these Terms. Accuracy of the information/content provided is the advertiser's responsibility and olxdemo will not be held responsible for false claims made by the advertiser.
  17. Advertiser Obligations:
    1. Advertiser agrees to make all payments due to olxdemo in a timely and efficient manner and shall ensure that cheques issued do not bounce. Advertiser shall not issue stop-payment instructions in respect of such cheques. The Advertiser recognizes that olxdemo has the right to take action under the Negotiable Instruments Act 1881 in respect of bounced cheques or take any other action available in law. Advertiser represents and warrants that (i) it is a bona fide business organization or individual carrying on business in relation to the items disclosed to olxdemo, (ii) it has the right to use the trademarks it claims to have the right to use (iii) the business carried on by Advertiser does not violate or infringe upon any law or regulation and all registrations required for carrying on business have been procured by it and (iv) all Classified(s) provided to olxdemo is/are and shall at all times be accurate and complete, and entirely lawful. The Advertiser shall bear complete responsibility for the quality of its goods and/or services, and olxdemo shall bear no responsibility for the same. The Advertiser agrees to be bound by all applicable policies of olxdemo relating to Classifieds and the Website, and the Advertiser grants to olxdemo a worldwide intellectual property licence (including a copyright and trade mark licence) relating to all intellectual property rights in the Classified(s) to do any acts in relation to the Classified(s) which olxdemo may deem necessary to fulfil its obligations.
  18. olxdemo Assured marketplace
    1. olxdemo has set quality norms for the assured products that are followed by its merchants refurbishing them. These products may or may not be refurbished from the authorized OEM's and olxdemo is not liable for any claims arising from this matter
    2. Unboxed products available in the olxdemo Assured Marketplace are generally as good as new and are non-defective. These products are typically returned to the sellers by buyers in their business for reasons such as wrong model dispatched, incorrect colour etc, or are opened by customers who find after checking the contents of the package that the wrong product was shipped or simply the change of mind at customers end. As per our terms and conditions, if a product does not meet our buyers' expectations, we encourage them to not accept it and subsequently initiate a refund of the payment. These products also come with third party warranty of specific duration which would change from time to time
    3. Assured Mobile Phones under Excellent/Like New, Good and Fair conditions come with a compatible charger only. Also, Earphones are not part of a box contents.
    4. We do not warrant that product descriptions are accurate and actual condition of the product may vary due to enhancements.
    5. Warranty on Assured Mobile Phones is optional and customers can avail the same by paying applicable charges.
  19. olxdemo Easy
    1. We strongly recommend our users to exercise their discretion & due diligence about all relevant aspects prior to availing any products/services. Please note that olxdemo India Pvt. Ltd. does not implicitly or explicitly endorse any product/s or services provided by advertisers/service providers.
    2. The information related to name, address, contact details of the business establishments have been verified as existing at the time of registering any advertiser with olxdemo India Pvt. Ltd Only (Premium and Top Choice customers). This verification is solely based on the documents as supplied by an advertiser/s or as per the details contained in Customer Registration Form.
    3. Service providers at all times ensure that all the applicable laws that govern their profession are followed while rendering their services.
    4. We strongly recommend our users to exercise their discretion & due diligence about all relevant aspects prior to availing any products/services. Please note that olxdemo India Pvt. Ltd. does not implicitly or explicitly endorse any product/s or services provided by advertisers/service providers. The information related to name, address, contact details of the business establishments have been verified as existing at the time of registering any advertiser with olxdemo India Pvt. Ltd Only (Premium and Top Choice customers). This verification is solely based on the documents as supplied by an advertiser/s or as per the details contained in Customer Registration Form.